Title

Description

Government Code - Customer Service

Code under which some ombuds operate.

State Records Retention Schedule

Schedule under which some ombuds operate.

OOT Memorandum of Operation

Clarifies and establishes the operating structure, policies and principles of the Ombuds of Texas (OOT) organization.

ADR, Mediation & Ombuds Organizations

A list organizations that might prove useful to ombuds. (8/15/07)

Impact of Bullying

Presentation material used by Marla A. Moore and Gail B. Rogers from Marathon Oil on the topic “Employee Relations Impact of Bullying”. (OOT meeting, Feb. 10, 2010.)

Effective Communications

Presentation material used by Ann Starr with Alliance Work Partners on the topic “Effective Communications”. (OOT meeting, May 12.)